Payment Methods:

Paypal is our primary source for all order payments. Paypal will provide you with the option to use all forms of credit cards, debit cards and bank accounts for online checkout. Paypal is the industry leader for online checkout methods hosting more than 232 million accounts online for thousands of online businesses. 

Paypal also offers buyer protection in the case of disputes. Paypal will provide professional services when a financial dispute is needed over a purchase. While this rarely occurs, you can rest assured that your purchase is safe from fraud, miscommunication or any other issues that may arise.
 

Shipping Information:

All orders are shipped via the Australia Post network once payment is received in full. Shipping within Australia is typically dispatched within 24-48 business hours of an order being placed. Currently we are purely an online based outlet, no local pick up feature is available however this may change in the future. Once you have placed an order online you will receive a confirmation email with your order details. Following dispatch you will receive an email with shipping details and tracking number. We aim to get your order to you as promptly as possible. Occasionally orders are delayed due to logistical issues of the delivery agent and in these situations Cerebral Supplements will not be liable for any consequential loss in delivery time.
 

Within Australia

 

Regular Parcel Post:

Regular Parcel Post service is cost-effective and reliable
Economical domestic delivery
Extra Cover, Signature on Delivery and Email Track Advice available
Tracking included

  • Perth: Allow up to 2 business days from dispatch
  • Melbourne: Allow up to 5 business days from dispatch
  • Sydney: Allow up to 5 business days from dispatch
  • Canberra: Allow up to 5 business days from dispatch
  • Adelaide: Allow up to 5 business days from dispatch
  • Brisbane: Allow up to 5 business days from dispatch
  • Darwin: Allow up to 5 business days from dispatch

 

Express Post:
Need your parcel to arrive tomorrow?  Express Post parcel service offers simple and cost-
effective next business day delivery (for valid locations within Australia).
Extra Cover, Signature on Delivery and Email Track Advice available
Tracking included
Guaranteed next business day delivery within the Express Post delivery network.

 

International Shipping

 

Fast delivery for items that weigh up to 2kg and are valued at $500 or less, including signature on delivery.
Delivery within 3 to 10 business days between metropolitan areas of major cities
Delivery to over 190 countries
Signed delivery at most destinations
Send to post office boxes, metro, rural and remote areas